Omni La Mansion del Rio

Room was a tad small for our 5 day stay, but was such a beautiful room. The balcony was shared with 3 other rooms, but overlooked the Riverwalk and was such a pleasure to set on and watch the hustle and bustle below. The bed was absolutely AMAZING. We aren't late sleepers, but caught ourselves many mornings sleeping in a tad later than normal because the bed was soooo wonderful. Shower was excellent. Location was great depending on your plans while there, literally walk out the back door of the hotel onto the Riverwalk, but if you wanted to venture outside of the Riverwalk, it took a bit more time & probably best to travel by car. Staff were great, everyone didn't want you to lift a finger while there. Some of the most helpful & precious people.

We had breakfast at the sister location and it was good. My son was determined to have a waffle and though it wasn’t on the menu for brunch that day they were accommodating and made him one. It was nice and quiet, the staff were friendly and helpful. Frequented the bar while at the pool which was very nice and they played a movie for the kids on the back wall one night which was very cute. We were able to watch it from our balcony. A mariachi band came and played in the afternoon by the pool one day as well, which we were also able to enjoy from our balcony. Overall very pleasant stay.

the location can't be beat. We never had to use our car. Everything we could walk to. Beautiful location. We loved the staff. Excellent attitude from most of the employees, I used to be in the hospitality business so them remembering our names and being so attentive stands out in a world of bad attitudes and rudeness it was very refreshing to have people engage in small talk and niceties, That alone.... made our stay remarkable and will bring us back next time. We will come back every year to this exact hotel because of the staff.

Front desk was super friendly. She even remembered my name on the second day which was super nice. The facilities were nice and it was fun to explore the hotel and sister hotel.

Loved the location and the balcony over the river. The staff was lovely, sending up cupcakes for my granddaughter’s birthday. The hotel has character, unlike so many bland, generica places.